Inbound call desk
90%
Calls handled without a person on the line
Every inbound call needed a human. I built a voice system that books, answers, and routes end to end.
NJAx
N. Jangir · 9 years in production systems · Jaipur, remote-first
I sit with how the work actually runs, build only the automation that pays back, and stay on the system if you want me there.
Work
Real production numbers. Problem, what I built, the result. Nothing else.
Inbound call desk
90%
Every inbound call needed a human. I built a voice system that books, answers, and routes end to end.
Document pile
<2s
People hunted folders and mail for hours. I built search that returns an answer with a source, in under two seconds.
One approval chain
12 days
One handoff ate calendar time every week. I automated the read, decide, and pass — the chain runs without the chase.
How I join
I start inside the operation — not with a tool pitch.
Learn the leak before I touch a system.
One workflow. Real data. You see it first.
Metrics, fallback, optional stay.
No pitch. An honest look at the biggest time-waster.
Book a 15-minute cost lookTalk
A 15-minute cost look. I will say what I would join, what I would leave alone, and why.
About
Nine years building production automation. I work inside the operation — not as a ticket shop. Remote-first, based in Jaipur.
I tell you when AI is a waste.